Because GoFundMe works with online payment processors, and not banks, to transfer funds, there are a few key differences in how we process and send withdrawals. Please find answers below to questions you might be asking after setting up withdrawals.
If you would like help setting up your withdrawals, please check out this article with a helpful video.
I was sent less than the total amount I raised. Why?
Our payment processor sends funds to your bank account as they are being processed. Your first withdrawal may not contain the full amount of funds you’ve raised because your recent donations are still processing.
The timeline for sending funds can depend on when the donations were made and how they were made. For example, donations from Visa or MasterCard can take 1-2 business days (3-5 days) to process and donations from AMEX can take 5-14 business days (7-18 days) to process. Once the funds become available, we'll automatically schedule a transfer, and you'll receive the money in 2-5 business days. You can see any pending donations in your withdrawal summary under "Donations still processing."
