Because GoFundMe works with online payment processors, and not banks, to transfer funds, there are a few key differences in how we process and send withdrawals. Please find answers below to questions you might be asking after setting up withdrawals.
I was sent less than the total amount I raised. Why?
Our payment processor sends funds to your bank account as they are being processed. Your first withdrawal may not contain the full amount of funds you’ve raised because your recent donations are still processing.
Funds from pending donations won’t show in your withdrawal summary. Please wait a few days for them to appear, and if they still do not show as scheduled, feel free to contact our team.
I thought your platform was free, why are you charging so many fees?
Our platform is free! GoFundMe has a 0% platform fee for personal fundraisers started in the US, Canada, Australia,the UK, and most major European countries.
Separate from a platform fee, there is a standard transaction fee to cover credit card processing and the safe transfer of funds.
If you receive your first withdrawal, and it is much less than what you expected to receive, this is due to donation processing times, and not because GoFundMe is deducting additional fees. You will receive the full amount of your funds in additional withdrawals after standard transaction fees have been deducted.
I don’t want to withdraw my money yet. Can I pick a date?
The three frequencies that we offer are daily, weekly, and monthly. Weekly withdrawals will initiate on Mondays, and monthly withdrawals will initiate on the 1st of each month. If you don’t want to receive your funds right away, choosing a different withdrawal frequency is a good alternative. Keep in mind, all transfers will take up to 5 business days to arrive once sent.
Note: In Canada, only daily transfers are available for certain accounts.
Can I pick how much I’d like to withdraw at a time?
Your full available balance will include any donations that have processed completely and are able to be withdrawn.