Because GoFundMe works with online payment processors, and not banks, to transfer funds, there are a few key differences in how we process and send withdrawals. Please find answers below to questions you might be asking after setting up withdrawals.
If you would like help setting up your withdrawals, please check out this article with a helpful video.
I was sent less than the total amount I raised. Why?
Our payment processor sends funds to your bank account as they are being processed. Your first withdrawal may not contain the full amount of funds you’ve raised because your recent donations are still processing.
Donation processing time depends on when the donations were made and what payment method was used. For example, donations from Visa or MasterCard usually process quicker than those made via American Express. Once the funds become available, we'll automatically schedule a transfer, and you should receive the money within 5 business days. You can see any pending donations in your withdrawal summary under "Donations still processing."
Please wait a few days for the donations to be available for withdrawal. If they still do not show as scheduled, feel free to contact our team.