*These steps will also apply to some US accounts.
On September 30th, 2020 we began partnering with Stripe to process payments for all fundraisers in Canada, and for some accounts in the United States. If you are trying to withdraw to an organization’s bank account, and your steps don’t match what is described in this article, then your fundraiser is likely connected to Stripe, and your process will look a little different.
Please review the following steps for instructions on how to set up your organization withdrawals:
Step 1. Start by selecting "Withdraw" on your campaign Dashboard.
Step 2. Verify your phone number.
Step 3. Select “Myself” under “Who will withdraw the funds?” and then select the type of organization you are withdrawing to.
Step 4. Fill out your organization’s information and your personal information when presented with the following screen.*
*Important: Your organization must have a tax ID in order for you to withdraw through Stripe. If your organization doesn’t have a tax ID, then you will need to withdraw the funds to your own bank account, and then send them on to your organization outside of GoFundMe.
Step 5. Add your bank information.
You will be required to enter the following information:
- Account number
- Routing number (US) or Branch Number and Institution number (CA)
- Bank address
- First and last name (Be sure to add the name of your organization)
After you’ve entered all of your information, our payment partner will review the information. If they need additional verification documents, they will reach out to you via email to ask that you upload those. If the information is verified, you’ll receive an email when your first withdrawal has initiated.
All donations will be verified within 2-3 business days of their donation date and will be sent out to you as soon as funds are available. Please note donations made on weekends or holidays will begin processing the next business day. Once your withdrawal begins, you will receive your funds in 2-5 business days.