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How do I access my charity’s data?

In order to access a charity's donor data, we will first need to verify that you work for the charity. To get access to the data, please follow the steps below to claim your charity's account:

  1. Click this link to Signup with GoFundMe and search for your charity by EIN (US), BRN (CA), Charity number (UK/IE), or ABN (AU) to claim or request access. If you do not see your organization, you need to get it added to our site. 
  2. If you already have a personal GoFundMe account, you will need to sign up for a charity account using a different email address.
  3. Please click the verification link in the email we send you. After that, we will confirm your connection to your charity within 2 business days
  4. We'll send you an email letting you know we have finished confirming your connection to your charity. You will have access to all account features, including access to your donor and transaction data.

Requesting charity data

After your connection to the charity has been verified and access has been granted to the charity account, you will find a link that you can click to download donor data. After you click the link and agree to the terms, we will email a document to you that contains the following information, depending on the country your charity is located in:

 

Field

Values

US

CA

UK

IE

AU

Transaction ID

Transaction ID

Y

Y

Y

Y

Y

Donation type

Online, Offline

Y

Y

Y

Y

Y

Donation status

Successful, Refunded, Charged back

Y

Y

Y

Y

Y

Transaction date

XX/XX/XXXX

Y

Y

Y

Y

Y

Transaction time

XX:XX:XX

Y

Y

Y

Y

Y

Gross donation amount

Amount of donation, excluding tip, before fees

Y

Y

Y

Y

Y

Net donation amount

Amount of donation, excluding tip, after fees

Y

Y

Y

Y

Y

Anonymous donation?

Yes, No

Y

Y

Y

Y

Y

Gift aid opt-in?

Yes, No

N

N

Y

N

N

Marketing opt-in?

Yes, No

N

Y

Y

Y

Y

Donor first name

Donor first name (excluded when donor has chosen to be anonymous in the donate flow)

Y

Y

Y

Y

Y

Donor last name

Donor last name (excluded when donor has chosen to be anonymous in the donate flow)

Y

Y

Y

Y

Y

Donor email address

Donor email address (excluded when donor has chosen to be anonymous in the donate flow AND/OR has not opted-in to receive charity communications in applicable markets)

Y

Y

Y

Y

Y

Donor comment

Comment left at time of donation (does not include testimonials from Charity Page)

Y

Y

Y

Y

Y

Donation source

Fundraiser, Direct (from Charity Page)

Y

Y

Y

Y

Y

Source ID

Fundraiser ID (Fundraiser), Charity Page ID (Direct)

Y

Y

Y

Y

Y

Source page

URL to fundraiser page (Fundraiser) OR URL to Charity Page (Direct)

Y

Y

Y

Y

Y

*Please note that the data for some donors may be masked if they asked us not to share their info.

 

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