Refunding your donors
If you decide that you no longer need the funds that you’ve raised and you haven’t withdrawn them yet, you will be able to refund yo...
GoFundMe accounts created prior to 2018
If you created a GoFundMe account before 2018 and have not created new fundraisers since then, you may still be connected to our pr...
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Hiding donor names
If you receive a request from your donors for their name to be hidden on your fundraiser, you can make their donation anonymous. ...
We understand that as an organizer, you may want to contact your donors. However, to comply with data protection regulations, it is...
Receiving donations outside of GoFundMe
If someone gives you a donation outside of GoFundMe, or you would like to reflect your own contribution, you can add it as an offlin...
A chargeback happens when a donor contacts their card provider and disputes the payment associated with their donation. Their bank ...
- Refunding your donors
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