Manage donations
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Refunding your donors
If you decide that you no longer need the funds that you’ve raised and you haven’t withdrawn them yet, you will be able to refund yo...
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GoFundMe accounts created prior to 2018
If you created a GoFundMe account before 2018 and have not created new fundraisers since then, you may still be connected to our pr...
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Thanking donors
We all go through times where we may need some extra help from our community, but we know that you have many responsibilities outsid...
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Hiding donor names
If you receive a request from your donors for their name to be hidden on your fundraiser, you can make their donation anonymous. ...
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Contacting donors
We understand that as an organizer, you may want to contact your donors. However, to comply with data protection regulations, it is...
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Receiving donations outside of GoFundMe
If someone gives you a donation outside of GoFundMe, or you would like to reflect your own contribution, you can add it as an offlin...
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Handling chargebacks
A chargeback happens when a donor contacts their card provider and disputes the payment associated with their donation. Their bank ...
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Refunding your donors
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