Reactivating your fundraiser
Fundraisers that have not received donations or posted updates in 365 days will be made inactive. To prevent this from happenin...
Changing your phone number
You will need to enter your phone number when you create a GoFundMe account so that we can send you a verification code. If your ph...
Ending your fundraiser
You will have a couple of options when you are done raising funds and you’d like to end your fundraiser; you can either delete the ...
How to delete your GoFundMe account
If you no longer wish to keep your GoFundMe account active, you can follow these easy steps to delete your account entirely, after ...
Trouble signing in
If you’re unable to sign into your GoFundMe, please double-check that your login information is correct. If you’ve forgotten your p...
Changing your email
Your GoFundMe account must be connected to an email address that you actively use and can reply to emails from. An email can only b...
Turning comments off
Donors are able to leave comments with their donations, which will publicly appear on your fundraiser page. While you aren’t able to...
Changing the name on your account
As the GoFundMe organizer, your name will appear on the account, and you cannot be anonymous. We have this policy in place to promo...
Editing your fundraiser
This article explains everything you need to know to make changes to your fundraiser after it’s already been created. For additional...
Resetting your password
If you don’t remember your GoFundMe password, you can request a new one and sign back in, as long as you have access to the email ad...
Changing your profile photo
A thumbnail picture and your Facebook name will only appear next to your name if you connect a Facebook profile to your GoFundMe ac...
- Reactivating your fundraiser
We’re here for you
Still need help? Just click the button below and we’ll provide you with personalized support and connect you with one of our Happiness Agents if needed.