Keep your funds safe
About self-harm and suicide
Thoughts of self-harm or suicide should be taken seriously. Asking for help is brave. If you or someone you know is in immediate ph...
A parent’s guide to GoFundMe
Can my teen start a GoFundMe if they’re under 18? Your teen can certainly raise money for a cause they’re passionate about, like th...
Common online fraud schemes
Most fundraisers are started with good intentions, but we want to help you recognize and report common online schemes so that you ca...
Tips to keep your account secure
Here are our team’s top recommendations for keeping your account and personal information safe: Beware of phishing scams Ensure ...
The GoFundMe Guarantee
GoFundMe is dedicated to protecting donations from misuse, which is we created the GoFundMe Guarantee.* Along with state-of-the-art...
Handling a receipt for a donation you did not make
If you received a receipt but did not donate to a fundraiser, the first thing you should do is review your credit and debit card sta...
Unrecognized donations on your card
If you see a charge on your statement, but did not recently donate on the platform, we are here to help. Our Payment Review team is ...
Recognizing suspicious emails or phishing attempts
What is phishing? Phishing is an attempt to get personal information (such as a username, password, or financial information) by pr...
Recognizing and managing potentially unauthorized donations
When a GoFundMe fundraiser gets support and has been shared to potential donors across the globe, amazing things happen. With that o...
- About self-harm and suicide
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