Refunds and tips
Request a refund
You're making the world a better place for someone every time you give. We believe it’s our responsibility to protect your kindness—...
Extra or larger than expected charge on statement
Seeing an extra or larger than expected charge on your statement can be confusing. We’re happy to clear up any questions and help ar...
Once a refund is issued, funds will return to your card in an average of 7-10 business days (Monday-Friday). Your bank will apply t...
Unexpected refund from GoFundMe
We think it’s wonderful that you’ve chosen to support someone through GoFundMe in their time of need. However, because every fundra...
- Request a refund
We're here for you
Still need help? Just click the button below and we'll provide you with personalized support and connect you with one of our Customer Care specialists if needed.