Welcome! Learn how to get started on your fundraising journey here.
Everything you need to run your campaign and make changes to your account.
How to withdraw or refund money raised for individuals, organizations, and charities.
Helpful information before and after making a donation.
Solutions and troubleshooting tips.
Safety & security
Learn about the GoFundMe Guarantee and why we are the safest place to give online.
- Changing Your Phone Number
- How Do I Delete My Fundraiser?
- How to withdraw funds
- Withdrawal deadlines*
- How Do I Refund My Donors?
- Tax-Deductible Donation
- Requesting a Refund
- Reactivate Fundraiser
- Why isn't my fundraiser launching?
- Extra Charge on Statement
- Reporting Fraud - What to do when you think a fundraiser is fraudulent