Important reminders

• The name entered for personal information must match the name entered for bank information. Do not use a nickname or someone else’s name. 
• If funds are going to someone else’s bank account, please click 'Back to GoFundMe' and select 'Someone else’s bank account' when asked 'To whose account will the funds be transferred?'
• When entering your bank account number, include any 0's at the beginning of the number.
• Use the routing number for ACH, EFT or direct deposit. Do not use the wire transfer number.
• For European bank accounts, the IBAN will include capital letters without spaces.

Uploading documents

We may ask for additional information in the form of documents to verify your identity. This could be a government issued photo ID (licence or passport), and/or a bank document (cheque, bank statement or signed and stamped bank letter). You'll be notified with a red banner on your 'Transfers' page if documents are needed.

If you’re having trouble verifying your documents, please review this article which has information about document requirements and troubleshooting tips.

Using a business bank account

To transfer funds to a business or organisation’s bank account, you need to select 'A business bank account' when asked 'Whose account will the funds be transferred to?'. Transfers will need to be set up by a Decision-Maker (this would be someone who is authorised to handle funds on behalf of the organisation), and they will need to enter their personal information along with the organisation’s bank info.

You can review more information about business bank transfers in this article.