Did not receive phone verification code

Verifying your phone number allows an extra layer of protection and ensures you're the only one who can access your funds. 

If you don't receive the verification code within 10 minutes of requesting it, please try changing from a text message to a voice call (or vice versa). You can change the delivery method when you're prompted to send the code.

Please also try the following:

  • Disconnect any VPNs
  • Try requesting the code from a different browser (e.g. if you're on the mobile app, try a mobile browser instead)
  • Try using a different internet connection

If you're still having trouble, please submit this form so that our team can reset the number for you.

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