Why is my fundraiser under review?

GoFundMe works diligently to ensure fundraiser content falls within our Terms of Service. If fundraiser content violates our Terms of Service, the fundraiser may be placed under review by GoFundMe.

When a GoFundMe is reviewed, the link is inactive to the public and can no longer accept donations. It can only be viewed by the GoFundMe organiser or the added beneficiary. We understand these reviews can cause confusion and concern regarding funds, but our team works quickly and diligently to complete these reviews and help ensure the safety of our platform.

How can I tell if my fundraiser is under review?

When a GoFundMe is placed under review, a banner displays at the top of the fundraiser dashboard, and an email with the subject  "Urgent Message from GoFundMe – Response Required" will also be sent to the GoFundMe organiser addressing the review. This email could be hiding in your spam, junk, or inbox folders – so please check there.

In order for the GoFundMe to be reinstated, the GoFundMe organiser must follow the instructions provided in the original email.

If you are the GoFundMe organiser, simply reply to our initial email when you have completed the steps provided, and our team will be able to finalise their review.

If you are the beneficiary, you may not have received an email. We recommend asking the GoFundMe organiser to make sure they followed the instructions provided in our initial message.

If you cannot locate our team’s initial outreach or have additional questions, please click "Contact us" on this page. You can also fill out this form to share information with our team regarding your review.