Trust and safety

Fundraiser reviews

Report a fundraiser
What it means to report a fundraiserGoFundMe is dedicated to empowering peop...
Understanding holds set by GoFundMe teams
In this article we’ll cover: Why do I have a hold, and what should I expect...
Beneficiary Protection: The GoFundMe Beneficiary Guarantee
Has someone raised money for you? Our GoFundMe Beneficiary Guarantee protect...
The GoFundMe Giving Guarantee
GoFundMe protects your donation. Misuse of funds is extremely rare, thanks t...
Why is my fundraiser under review?
GoFundMe works diligently to ensure fundraiser content falls within our Term...
Donor Protection: The GoFundMe Giving Guarantee
GoFundMe protects your donation. We guarantee donors a full refund if somet...

Multi-Factor Authentication (MFA) at GoFundMe
Being a safe and trusted place to give and receive help is our top priority,...
Ray, the GoFundMe AI Powered HelperBot
GoFundMe's HelperBot is here to help!Please note that information provided b...
Request an appeal of a decision
Being a safe and trusted place to give and receive help is our top priority....
Account security
You should change your password and report security concerns to our team if ...
Concerns for someone's safety
There is nothing wrong with taking care of your mental health and asking for...
Recognising online fraud schemes and suspicious emails
Sharing your GoFundMe fundraiser and properly engaging with your donor netwo...