Multi-Factor Authentication (MFA) at GoFundMe

Being a safe and trusted place to give and receive help is our top priority, and that includes keeping your account secure. That’s why we use Multi-Factor Authentication (MFA), an added layer of security to keep your account secure and your information safe and private. MFA ensures that even if someone gets hold of your password, they still can’t access your account without a second form of verification. Rest assured, we're continuously monitoring for unusual activity to prevent unauthorised access.

What to know about MFA at GoFundMe

• You’ll want to use your personal phone number where you can receive texts and calls. Don’t use someone else’s phone number.
• Even if you’re already signed in, we may prompt MFA for sensitive actions within your account, like setting up transfers.
• Being prompted to re-verify MFA doesn’t mean your account is at risk. It's simply part of our effort to ensure the security of your account.

Why MFA Matters 

Cyber threats are becoming more sophisticated. MFA dramatically reduces the risk of unauthorised access by requiring something you know (your password) and something you have (your phone). This simple step protects not just your account, but the trust of donors and the safety of funds raised on the platform.