Online safety
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Multi-Factor Authentication (MFA) at GoFundMe
Being a safe and trusted place to give and receive help is our top priority,...
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Ray, the GoFundMe AI Powered HelperBot
GoFundMe's HelperBot is here to help!Please note that information provided b...
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Request an appeal of a decision
Being a safe and trusted place to give and receive help is our top priority....
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Account security
You should change your password and report security concerns to our team if ...
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Concerns for someone's safety
There is nothing wrong with taking care of your mental health and asking for...
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Recognising online fraud schemes and suspicious emails
Sharing your GoFundMe fundraiser and properly engaging with your donor netwo...
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How GoFundMe verifies donors
Members of the GoFundMe Trust and Safety team may contact donors via email t...
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Recognising and managing potentially unauthorised donations
When a GoFundMe gets support and has been shared to potential supporters acr...
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Guidelines for a trustworthy GoFundMe
GoFundMe is fortunate to see incredible stories of communities that rally to...
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Raffles, promotions, and giveaways
Can I give things away or have prizes for my donors? As stated in our Terms ...
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GoFundMe Terms & Conditions
GoFundMe Terms & Conditions
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Determining if a GoFundMe is trustworthy
With over $40 billion raised from more than 200 million donations, GoFundMe...
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Policy for Running an Election Fundraiser
If you’re financing an election campaign through GoFundMe, your fundraiser m...