Resetting your password

Follow these steps to reset your password:

1. Go to the password reset page
2. Enter the email address on your GoFundMe account and click "Reset password"
3. Open the email you receive, click "Reset password," and enter your new password. Passwords must include at least:
   • 12 characters
   • 1 uppercase letter
   • 1 lowercase letter
   • 1 number
   • 1 symbol

The reset link is only valid for 6 hours. If you click an expired link, simply return to the password reset page and request a new one.

Signed up with Google or Apple? You can still reset a password using the steps above — just use the email address associated with your social account. This will create a GoFundMe password so you can sign in with email and password going forward.

Didn't receive the reset email?

• The email may take a few minutes to arrive — wait a moment before trying again
• Check your spam or junk folder for an email from GoFundMe
• Make sure you entered your email address correctly
• If you use a work, school, or corporate email address, your organization's email filters may be blocking the message — try a personal email address if you have one on your account

If you've tried all of the above and still haven't received it, use the "Contact us" button to get in touch with our team.

Reset your password but still can't sign in?

Visit our trouble signing in article for further troubleshooting steps. Concerned someone has accessed your account, visit our account security article.