How can we help?
- Starting and running a fundraiser What to know when creating, launching, and running your fundraiser.
- Transferring funds All the steps to move funds from your GoFundMe to a bank account.
- Donations Make, change, or refund a donation.
- Account settings Keep your GoFundMe account information up to date.
- Charity and business Overview of raising funds for a charity or business.
- Trust and safety Learn about holds and how to report a fundraiser or unrecognized charges.
- Adyen Accounts Articles specific to Adyen users
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Four key actions for your GoFundMe fundraiser
Whether you're just getting started or have already launched your fundraiser, we're here to help. We've seen success...
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Learn about fees
No fee to create a fundraiser There’s no fee to start or manage your fundraiser. However, to help us operate safely ...
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How to transfer funds
To set up bank transfers, follow the steps below. In your dashboard, select the "Transfers" tab from the menu on ...
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Uploading documents for bank transfers
Documents won't be needed for every customer, but our payment processor may request them in order to ensure your mo...
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Request a refund
You're making the world a better place for someone every time you give. We believe it’s our responsibility to protect...
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Report a fundraiser
What it means to report a fundraiser GoFundMe is dedicated to empowering people to help others while making sure our ...
Reach your goal
Check out helpful videos and articles on how best to run your fundraiser!
Learn moreWant more fundraiser tips?
We’ve seen thousands of fundraisers, and we’ve put together a list of our top tips for you.
Learn more about online safety
Learn about GoFundMe’s security practices and how you can keep yourself safe online.
Learn moreWe're here for you
Still need help? We’ll connect you with one of our Customer Care specialists to provide you with personalized support.
Contact us