Trust and safety

Fundraiser reviews

Report a fundraiser
What it means to report a fundraiser GoFundMe is dedicated to empowering peo...
Understanding holds set by GoFundMe teams
In this article we’ll cover: Why do I have a hold, and what should I expect...
Beneficiary Protection: The GoFundMe Beneficiary Guarantee
Has someone raised money for you? Our GoFundMe Beneficiary Guarantee protect...
Why is my fundraiser under review?
One of our main goals is to ensure that your GoFundMe fundraiser content fal...
Donor Protection: The GoFundMe Giving Guarantee
GoFundMe protects your donation. We guarantee donors a full refund if somet...
Unrecognized charge on bank statement
Our Risk team is working around the clock to prevent unauthorized transactio...

Ray, the GoFundMe AI Powered HelperBot
GoFundMe's HelperBot is here to help! Please note that information provided ...
Request an appeal of a decision
Being a safe and trusted place to give and receive help is our top priority....
Account security
You should change your password and report security concerns to our team ...
Concerns for someone's safety
There is nothing wrong with taking care of your mental health and asking for...
Recognizing online fraud schemes and suspicious emails
Sharing your GoFundMe fundraiser and properly engaging with your donor netw...
How GoFundMe verifies donors
Members of the GoFundMe Risk team may contact donors via email to confirm th...