If you are having trouble receiving your confirmation email, check out these quick fixes:
Check Your Spam or Junk Folders
Sometimes email providers will filter automated emails to your spam or junk mail folders.
Search for message Titled "Verify Your GoFundMe Email"
If you still aren’t seeing this message, your email provider’s search tool can help. Try finding your confirmation email by typing in ‘Verify Your GoFundMe Email’ into the search bar.
Wait 30 minutes
Sometimes there is a slight delay in receiving the email, however it should arrive within 30 minutes of requesting the email.
Add messages@gofundme.com to your contacts
Some email providers have strong security filters in place that block emails from unknown sources. To receive our emails, add the email address ‘messages@gofundme.com’ to your email contact list. This will ensure your email provider knows this is a trusted source.
Update Your GoFundMe Account Email Address
There are some email providers that are unable to receive automated emails from GoFundMe. This can be especially true for custom email domains and providers. If this is the case for you, we recommend updating your email address within your GoFundMe account. Major email providers such as Gmail, Hotmail, or Yahoo will work best.
If you’re still having trouble receiving your confirmation email, please contact our team.