If you are having trouble receiving your verification email, check out these quick fixes:
- Check your spam or junk folders - Sometimes email providers will filter automated emails to your spam or junk mail folders. Search for a message titled "Verify Your GoFundMe Email".
- Wait 30 minutes - Sometimes there is a slight delay in receiving the email, however, it should arrive within 30 minutes of requesting the email.
- Add the email email@example.com to your contacts - Some email providers have strong security filters in place that block emails from unknown sources. To receive our emails, add the email address "firstname.lastname@example.org" to your email contact list. This will ensure your email provider knows this is a trusted source.
- Update your GoFundMe account email address - There are some email providers that are unable to receive automated emails from GoFundMe. This can be especially true for custom email domains and providers. If this is the case for you, we recommend updating your email address within your GoFundMe account. Major email providers such as Gmail, Hotmail, or Yahoo will work best.