You will need to verify your email address during the withdrawal setup process. To do this, find the email titled "Verify your GoFundMe email address", and click the green "Verify email" button.
If you are having trouble receiving your verification email, first make sure that the email address on your GoFundMe account doesn’t contain any typos, then check out these quick fixes. If you have tried all of the solutions below, but are still having trouble, please contact our team so that we can help.
- Check your spam or junk folders: Email providers may filter automated emails to your spam or junk mail folders. Search for a message titled "Verify your GoFundMe email".
- Add the email “firstname.lastname@example.org” to your contacts: Some strong security filters may block emails from unknown sources. Adding this email address to your contacts will ensure your provider knows this is a trusted source.
- Update your GoFundMe account email address: There are some email providers that are unable to receive automated emails from GoFundMe. This can be especially true for custom email domains and providers. If this is the case for you, we recommend updating your email address within your GoFundMe account so that you can receive important withdrawal-related emails from us in the future. Major email providers such as Gmail, Hotmail, or Yahoo will work best.