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Changing bank transfer frequency

Once bank transfers are fully verified, they’ll automatically start to send on a daily frequency and can’t be paused. This is due to laws and regulations that limit the amount of time our payment processor can hold your funds. However, you can edit the frequency of transfers if you’d like. 

Follow these steps to update your transfer frequency:

  1. Select “Transfers" tab from the vertical menu on the left
  2. Select the button to the right of "Payout" (It will display your current choice of frequency.)
  3. Choose your preference and save changes

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Weekly transfers initiate on Mondays, and monthly transfers initiate on the 1st of each month. Once initiated, transfers take 2-5 business days to reach the bank account on file. 

The first transfer will always initiate the day after you’ve successfully verified your bank transfer information, and will arrive in your account 2-5 business days after it’s sent. Every transfer after the first will then send according to the frequency you’ve chosen, as funds are received and verified.

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