Unsubscribing from GoFundMe emails

Unsubscribing from marketing emails

If you’d no longer like to receive marketing emails from GoFundMe, you can follow the steps below:

1. Sign into your GoFundMe account
2. Select "Account settings" from the menu in the top right corner
3. Choose the "Notifications" tab
4. Scroll to "Choose how you'd like to hear from us"
5. Read through notification options, and toggle whichever you'd like to unsubscribe from
6. If you'd like to unsubscribe from all marketing emails, click the button at the bottom "Unsubscribe from all marketing emails"

Unsubscribing from fundraiser update emails

From your GoFundMe account:

1. Sign into your GoFundMe account
2. Select "Your impact" from the menu in the top right corner
3. Scroll to "Fundraisers you support" and then click the "Your donations" tab
4. Click the fundraiser card for the fundraiser you'd like to unsubscribe from
5. Under "Notification settings" toggle off the option to "Receive notifications when the organizer posts an update"

From an update email:

1. Navigate to an update email you've received from a fundraiser
2. Scroll to the bottom of the email and click "Update notifications for this fundraiser"
3. You'll be brought to your impact page for that donation, scroll to the bottom
4. Under "Notification Settings" toggle off the option to "Receive notifications when the organizer posts an update"

Receiving emails for a donation you didn’t make

It’s possible for a donor to accidentally enter your email address when they made their donation. We always recommend reviewing your bank statement first. If you don’t see any charges you don’t recognize, you can reach our team by clicking "Contact us", and we can assist in unsubscribing from those emails.

How GoFundMe may collect your information from marketing emails

Measure campaign performance

GoFundMe uses trackers (tracking pixels and tracked links) to understand whether and when you open our marketing emails and which links you click to understand how our campaigns perform, such as which subject lines are most effective, and improve future marketing campaigns.

Personalize future marketing communications

GoFundMe uses trackers (tracking pixels and tracked links) to understand your preferences based on whether and when you open our marketing emails and which links you click to personalize future marketing communications, including which campaigns we send you, the topics we feature, and how we communicate with you.