GoFundMe is fortunate to see incredible stories of communities that rally together and help those in need. The support we see is touching and powerful. With so many stories, we sometimes see complaints regarding campaigns where community members believe an organiser is being dishonest.
These complaints are often a misunderstanding and can be prevented by adding details to your campaign. To ensure you build trust with your community, we encourage you to be clear about the following:
- How the funds will be used and who will be handling them
- Who is responsible for the expenses listed on the campaign
- If you are not responsible for the expenses, clarify how you will deliver the donations to the beneficiary
- If there are multiple expenses, clarify the primary reason for the GoFundMe and how any additional funds will be used
We also recommend keeping documentation, receipts or invoices that substantiate your need for donations. While this is not necessary, it is helpful, especially in the event our team needs to contact you.
The clearer your story, the more trust your community will have in you. We find that building trust is one of the most important parts of being a successful organiser, and it is our goal to help get you there. For more information regarding your safety, please visit this link.