How to set up transfers

To set up bank transfers on a desktop, follow the steps below.

1. Log into your GoFundMe account
2. Select "Your fundraisers" from the top right menu and choose the fundraiser you want to set up transfers for
   • US Fundraisers - From your “Today” page, select “Fundraiser” from the left menu > Select “Transfers”
   • All other countries - In your dashboard, select the "Transfers" tab from the menu on the left
3. Select where funds will be transferred - to your bank account, a business bank account or someone else's
4. If your email address hasn't been confirmed yet, resend and confirm your email
5. For transferring to yourself, select “Get started“ and you'll proceed to our payment processor's secure information portal to enter your personal and bank details

To set up bank transfers on the GoFundMe app, follow the steps below.

1. Open your GoFundMe app, log in if you aren't already
2. Find and tap on the fundraiser you want to set up transfers for
   • US Fundraisers - From your “Today” page, select “Fundraiser” from the bottom menu > Select “Transfers”
   • All other countries - Tap on "Transfers" under your goal

4. Select who will be receiving funds (Your bank account, A business bank account, or Someone else's bank account)
5. If your email address hasn't been confirmed yet, resend and confirm your email
6. Tap "Get started" and you'll proceed to our payment processor's secure information portal to enter your personal and bank details

If you've created a charity fundraiser, you can learn more about receiving funds to a charity here. 

Important steps when setting up transfers:

• Decide whose bank account will receive the funds
• Add personal and bank details
• GoFundMe verifies your information
• Share supporting documents
• Receive money in your bank account

1. Decide whose bank will receive the funds 

If the funds are going into:

• Your own bank account, select Personal bank account
• An organisation’s bank account, select Business bank account (Learn more about transferring funds to a business account.)
• Someone else’s bank account, select "Someone else's bank account". This is called a beneficiary. If you select this, your part of the transfer process will be complete once you've sent the beneficiary invitation. (Learn more about inviting someone else to receive the funds.)

2. Add personal and bank information 

Our payment processor will use the information you enter to verify who you are. Your information needs to match your government-issued ID exactly. This name won’t be displayed publicly on the fundraiser.

• Enter your physical address (not a PO Box)
• Enter your full name; don’t use an abbreviated version or nickname
• Double-check that you've entered your date of birth correctly

You can connect your bank account by logging in to your online bank portal or manually entering the information. If you manually enter bank details, you can usually find the necessary information in your online banking portal or on a card or cheque.

Note: If you choose to enter your bank details manually you will also be required to upload a bank statement or bank document verifying the account. If you have trouble logging into your online portal, it's best to enter your details manually.

When entering your details manually:

• Include any 0s at the beginning of your account number.
• Use the sort code for ACH, EFT or direct deposit. Do not use the bank transfer number.
• For European bank accounts, the IBAN will include capital letters without spaces.
• The name you enter in personal information must match the bank account holder's name. Do not enter anyone else’s bank details.

3. GoFundMe verifies your information 

We want to ensure funds are sent safely to the correct recipient. It may take a few working days to verify your information and if we need further information, we'll contact you.

4. Share supporting documents (if necessary) 

In certain cases, we may ask for a copy of your bank statement (if not already provided), government-issued identification or information about your relationship to the fundraiser. Once your documents and information have been verified, funds will be sent automatically. 

Follow these steps to upload a document:

1. On the "Transfers" page, click "Edit" next to your bank account under ”Payout".
2. Click "Continue to Adyen" or "Continue to Stripe", depending on your payment processor.
3. Click the section that's indicated in red. For Adyen, the upload button will be in the bottom right-hand corner next to the "Edit" button. For Stripe, select the "Update" button and you can take a new photo of your document or upload a file from your device. 

If documents are needed or failed verification, you'll be notified by a red banner in the “Transfers“ section of your GoFundMe account.

5. Receive money in your bank account 

Here are a few things to know about transfer timelines:

• Once your bank information has been verified, funds are sent out automatically.
• Individual donations take up to 5 business days to process before being included in a transfer.
• Each transfer includes all processed (available) donations, and you can't choose your transfer amount.
• Transfers are made on a daily basis unless you change to weekly or monthly.
• It takes 2 – 5 working days for transfers to reach the bank account after leaving GoFundMe.

Haven't started a fundraiser yet? Get started today!