How to transfer funds

To set up bank transfers, follow the steps below.

  1. In your dashboard, select the "Transfers" tab from the menu on the left
  2. Select where funds will be transferred, to your bank account, a business bank account or someone else's
  3. If your email address hasn't been confirmed yet, resend and confirm your email
  4. For transferring to yourself, select 'Get started' and you'll proceed to our payment partner's secure information portal to enter your personal and bank details

If you don't see a 'Transfers' tab, it means you have a charity fundraiser. If so, you can learn more about receiving funds to a charity

Please remember the following:

  • Make sure that you meet the requirements to transfer funds.
  • Set up transfers before the date noted in the "Transfers" section of your GoFundMe account.
  • If your GoFundMe account is linked to our payment partner Adyen, once a bank account is entered and verified, it will become the default bank account for all fundraisers you create. If you want funds to go to a different account, you'll need to edit the bank account on file or add a beneficiary to new fundraisers.
  • Our payment partners are not able to issue cheques. You can only receive funds via direct deposit to a bank account.
  • Online payment systems - like PayPal, Venmo and CashApp - often don't meet document requirements. Online banks - like Ally Bank - are the better option.
  • GoFundMe teams or our payment processors may require additional documents even after funds have been received, so please make sure that you continue to keep a check on your payments in your GoFundMe account.
  • Once transfers have been set up, they will take 2-5 working days to reach the account on file.

Important steps when setting up transfers:

1. Decide whose bank will receive the funds 

If the funds are going into:

2. Add personal and bank information 

Our payment partner will use the information you enter to verify who you are. Your information must match your government-issued ID exactly. This name won’t be displayed publicly on the fundraiser.

  • Enter your physical address (not a PO Box)
  • Enter your full name; don’t use an abbreviated version or nickname
  • Double-check that you've entered your date of birth correctly
You can connect your bank account by logging in to your online bank portal or entering the information manually. If you enter bank details manually, you can usually find the information required in your online banking portal or on a cheque. If you have trouble logging in to your online portal, it's better to enter your details manually.
  • Include any 0s at the beginning of your account number.
  • Use the routing number for ACH, EFT or direct deposit. Do not use the wire transfers number.
  • For European bank accounts, the IBAN will include capital letters without spaces.
  • The name you enter in personal information must match the bank account holder's name. Do not enter anyone else’s bank details.

3. GoFundMe verifies your information 

We want to that ensure the funds are sent safely to the correct recipient. It may take a few working days to verify your information and if we need further information, we'll contact you.

4. Share supporting documents (if necessary) 

In certain cases, we may ask for a copy of your bank statement, government-issued identification or information about your relationship to the fundraiser. Once your documents and information have been verified, funds will be sent automatically. 

Follow these steps to upload a document:

  1. Click on your bank account under "Saved accounts".
  2. Click "Continue to Adyen" or "Continue to Stripe", depending on your payment partner.
  3. Click the section that's indicated in red. For Adyen, the upload button will be in the bottom right-hand corner next to the "Edit" button. For Stripe, select the "Update" button and you can take a new photo of your document or upload a file from your device. 

If documents are needed or failed verification, you'll be notified by a red banner in the 'Transfers' section of your GoFundMe account.

5. Receive money in your bank account 

Here are a few things to know about transfer timelines:

  • Once your bank information has been verified, funds are sent out automatically.
  • Individual donations take between 1–14 working days to be processed before being included in a transfer.
  • Each transfer includes all processed (available) donations.
  • Transfers are made on a daily basis unless you change to weekly or monthly.
  • It takes 2–5 working days for transfers to reach the bank account after leaving GoFundMe.

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