The GoFundMe Tip
Rather than charging a platform fee on personal fundraisers, GoFundMe gives donors the option to add a voluntary tip. Donors’ voluntary tips are in addition to their donations. Your donation receipt will show you a breakdown of your fundraiser donation and GoFundMe tip amount. On your statement, this will either show up as a single combined charge or as two separate charges.
We use these tips to help us operate the company and provide an effective, safe and secure experience for all our users around the world.
If you would like us to refund the tip, please contact us using the following link:
Other Pending Charges
If you only donated once to a fundraiser, but see extra pending charges on your bank statement, don’t worry! It doesn’t necessarily mean that you will be charged multiple times.
Credit card companies sometimes show attempted charges on statements as a security precaution to let their customers know how their cards are being used. These charges will usually drop off within 24 hours of your payment attempt once your bank sees that the payment didn't actually go through.
If they do not drop off within 24 hours, please contact our team.