Properly setting up your withdrawals can take some time, so it's important to plan ahead and get this process started as soon as possible to avoid any issues. Because our payment partners are online payment processors only, they are not allowed to act as a bank by holding on to your funds for long periods of time. Due to this, the following deadlines are in place:
| Once the first donation is made, if you have not: | Donations will be refunded before: |
| Verified your email | 30 Days |
| Provided any documents needed for withdrawing | 60 Days |
| Withdrawal information fully verified | 90 Days |
Please note:
- Be sure to check your spam/junk folders for the verification email!
- If additional verification is required, you or your beneficiary can confirm what’s needed either through an email sent from our team sent, or by clicking through the withdrawal prompts within the GoFundMe account of the person withdrawing.
- If you create a new account and fundraiser raising funds in Canadian dollars on or after May 29, 2020, you will still want to observe the above deadlines, but please note the following as well. If our payment partner needs additional information or documentation to verify withdrawals, you or your beneficiary will have 90 days from the last withdrawal sent to verify the account. Otherwise, any remaining donations will be refunded.
From start to finish, setting up, verifying, and receiving your withdrawals can take 3-7 business days. After entering your personal and banking information, account verification takes 1-2 business days, and once your account is verified, withdrawals take 2-5 business days to safely reach the account on file.
Withdrawing funds won’t negatively affect your fundraiser at all. You can continue to accept donations and your total donations received will stay the same
If you set up your withdrawals with Stripe, please click here to learn about withdrawal deadlines for your account.
For more information and a helpful video on how to withdraw, click here.