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Our Customer Happiness team is ready to answer your questions, 24/7

 
 

Why do I need to withdraw my funds in 30 days? (US & Canada)

Our payment partner WePay is an online payment processor only, and they’re not allowed to act as a bank by holding on to your funds for long periods of time.

 

This means you must make your first withdrawal within 30 days of receiving your first donation, or your campaign will stop accepting new donations.  

 

You can set up to have your funds sent to you via bank transfer (US & CAD), or you can also send yourself a check (US only).

 

Withdrawals will not affect your page or stop donations. Your page will still show the total amount donated and new donations will continue to be accepted.


Still can't find your answer? Click here to ask our Customer Happiness team directly and we'll get back to you in under 5 minutes, guaranteed!


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