How do I request a refund?
If you'd like us to refund a donation or a tip to a GoFundMe that you recently made, please contact us through the following link:
Click here to submit a refund request.
Please note, donations made to certified charity fundraisers before the 15th of the month can only be refunded up until the 20th of that same month. Donations made after the 15th can be refunded up until the 20th of the following month.
After this period of time, funds are sent for processing and are no longer available for us to refund. If your donation does not fall within the time-frame, you will need to contact the charity directly to obtain a refund.
How do I request a refund from a fraudulent fundraiser?
If you believe that your donation was misused or that the GoFundMe organizer or beneficiary has committed fraud, please go to the following link and select 'Submit Donor Claim' there to request your refund:
Click here to request a refund through the GoFundMe Guarantee here.