Sign Up Sign In Help Questions Press Success Stories How it Works

Help Center

Our Customer Happiness team is ready to answer your questions, 24/7

 
 

How do I thank my donors?

Whenever you receive a new donation, you can show your appreciation by sending your donor a thank-you note.

 

From a desktop or laptop computer, please:

  1. Sign into your GoFundme account
  2. Click the ‘More’ tab on your Dashboard and select ‘Donations’ 
  3. Find the donor you’d like to thank and click ‘Say Thanks’ 
  4. At this step, you can send your thank you note on Facebook or through email

From a mobile phone, please:

  1. Sign in to your GoFundMe account
  2. Scroll down to the donation and donor you’d like to thank
  3. Tap ‘Thank You’
  4. When you’re finished, tap ‘Send Thank You’

From the GoFundMe app, please:

  1. Visit your Dashboard and tap the recent donations underneath your main image. 
  2. You will see a list of your donations starting with the most recent. Tap the ‘Thank’ button next to the donor you’d like to thank and write your message.
  3. Once you’re finished, tap ‘Send’. You can toggle ‘Save as Template’ on if you wish to save that message as a template for other thank you notes.

Want to send mass thank-you's to all your supporters?

  • You can post an update on your campaign and give a public shout-out to your supporters. Choosing to share your update via email ensures that all your donors receive an email copy of the update, too.
  • Download a list of your donors' contact information and send them an email yourself. Learn more.

Still can't find your answer? Click here to ask our Customer Happiness team directly and we'll get back to you in under 5 minutes, guaranteed!


Contact Us
WORLD'S #1 FUNDRAISING SITE
5-Minute Email Support
No deadlines or goal requirements
Mobile-Friendly Campaigns
Keep every donation you receive
GoFundMe Mobile App
No penalties for missing goal
Supported Currencies
Privacy Policy     |    © 2010 - 2016 GoFundMe
Powered by Zendesk