On the campaign creation page, check the currency of your campaign to determine which requirements you need to meet to run it.
Example: If the US dollar is selected as the currency, you must meet the requirements for the USA to continue. If you do not meet the requirements for that country, but you do for another, please change the currency before beginning your campaign.
If you do not meet the requirements for any country listed below, do not create a campaign. You must ask someone from a supported country to create one for you instead or your campaign will be refunded.
Requirements to create a campaign by country
US
- A US Social Security number or ITIN
- A residential address in one of the 50 states
- A US phone number
- A US bank account in your name
- Must be 18 years of age or over
Canada
- A Canadian bank account in your name
- A Canadian mailing address
- A Canadian phone number
- A Canadian Tax ID
- Must be 18 years of age or over
Europe
- A bank account from the supported EU country you signed up with
- A phone number from the supported EU country you signed up with
- A passport from any country or National ID card of the supported EU country you signed up with
- An address from the supported EU country you signed up with
- Must be 18 years of age or over
- Tax ID (for Belgium and Austria)
UK
- A bank account in the UK
- A National Insurance Number
- A passport from any country or a UK Driving license
- A UK phone number
- A UK address
- Must be 18 years of age or over
Australia
- A bank account in Australia
- A driver's license number in Australia
- A physical location in Australia (at which you're able to receive mail)
- A government-issued ID such as a passport or driver's license
- A phone number in Australia
- Must be 18 years of age or over
If you do not meet the requirements to withdraw from the country you signed up with, there’s a chance that your campaign will be automatically refunded.
Documents needed for Verification
Our payment partner may request the following documentation, if they cannot verify the information you entered automatically.
Your government-issued ID
If you meet the requirements to withdraw from one of the supported country, you will need to fill out your personal details, including your name, address, phone number, tax ID and date of birth). If this information can't be automatically verified, then there's a chance you'll need to provide a copy of your government issued photo ID. All of the following are acceptable forms of ID:
- Valid Passports
- US Driver's Licenses
- UK Driver's Licenses
- AU Driver's Licenses
- EU National ID Card
A tax ID can be a Social Security Number, a National Insurance Number, or an ITIN. In Australia, you will be required to provide a driver's license number. If you have an ITIN, please contact our team.
Your banking information
You will need to use a bank account in your name that is located in the country you signed up in. You’ll be able to fill out your bank information from within your account. If there are any issues with verifying your bank account, our payment processor may require a bank statement that meets the following requirements be uploaded to your account”
- Your bank logo, or branch information (must be issued by the bank)
- Your name as the account holder
- The bank account number entered in your GoFundMe account
- Your sort code (if in the UK)
If you cannot find a bank statement that meets the requirements, your other option is to upload a photo of a voided check for your account.
Pro tip: If you do have to upload any of the above documentation, it will take our payment partner up to 1 business day to review and approve the information you sent over. This can extend the time it takes for you to receive your funds, so it’s important to plan around that.
Bank deposits also take 2-5 business days to arrive from the time they are sent.
The Verification Process Explained
We work with payment partners that facilitate the safe transfer of funds for your campaign. Our payment partners all perform verification on your personal information to ensure that funds are sent to the correct individual or organization.
If our payment partners need more information, you will receive an email from them or from GoFundMe directly asking to upload an identity document (driver’s license, passport, national ID) or a bank statement (in printed or digital form). This extra information is to ensure your account’s security and to confirm that funds can be withdrawn to your bank account.
If you receive one of these emails, you’ll be prompted to follow a link to upload the necessary documentation. We recommend checking back within 1-2 business days on your GoFundMe account to see if information is still required or if the verification process is complete. If you experience trouble uploading these documents, please contact our team.
Important: Only send personal and private information through official GoFundMe emails and the email addresses of our payment partners. If you have any concern regarding the security or legitimacy of the email you receive, please contact our team immediately.