Always be aware of potential fraud. We want to help you recognize and report common online schemes so you can protect yourself.
A sweetheart or romance scam involves building trust by pretending to be romantically interested in someone and then using that trust to commit fraud. Some fraudulent activity can include stealing a victim's money, bank and credit card information, or even their identity.
Often used with romance scams, catfishing is when an individual uses a fake identity in order to trick a victim.
When talking online to someone you don’t personally know, do your best to verify their identity and never send money to someone without 100% confidence in their identity or story.
If you suspect someone on GoFundMe of this type of behavior, please contact us right away. If something isn’t right, GoFundMe protects donors under the GoFundMe Guarantee.
Offers for GoFundMe positions:
If you see a GoFundMe opening advertised on social media, you can always verify the job opportunity by visiting Careers at GoFundMe. While employees are encouraged to post about job openings on social media, be careful of posts that require you to direct message the individual. These are often not affiliated with legitimate job offers from GoFundMe.
If you have any concerns about the legitimacy of the social media post and the opening is not publicized on our website, please report it to our team. Please also email a link to the advertisement and a screenshot of the post to firstname.lastname@example.org.
Offers related to your GoFundMe fundraiser:
If someone you don’t know is offering something that sounds too good to be true, proceed with caution. Some examples include offers to:
- Run your fundraiser (especially for payment)
- Withdraw a fundraiser's donations on your behalf
- Guarantee reaching your fundraiser goal in exchange for a service fee
- Offer a large donation to your fundraiser if you pay a transfer fee
If you receive suspicious messages or offers, please feel free to email email@example.com for further review or verification.
If you’d like to learn how to keep your account secure, or if you believe your account has been compromised, please visit our help center article titled “Tips to Keep Your Account Secure” for tips and instructions on how to reset your account information and secure your account.