Why is my GoFundMe campaign inactive?
To prevent this from happening, please be sure to post a campaign update every few months as this will be considered activity on the campaign.
What to do if your campaign is inactive
If your campaign is inactive and your GoFundMe account itself is a bit older (more than a few years), then it would actually be best to start fresh with a new campaign. This will ensure that you are updated to our newest pricing model, and paid with our current payment processors.
If you have an inactive campaign and you are sure that you have not withdrawn the funds, please contact our team so that we can help you access the inactive campaign.
If you do not want to continue raising funds, but you'd like a copy of your past campaign, please click here to submit your request.
How do I reactivate my campaign?
Once a campaign is deleted, it can only be reactivated by our customer support team. Keep in mind, a campaign will only be reactivated for the following reasons:
- The campaign still has funds that need to be withdrawn.
- The campaign is less than 6 months old.
- You need to post an update or thank donors.
To submit a request to have your campaign reactivated, please follow this link here.
If your campaign is active but not accepting donations, please review this helpful article here.