GFM-logo

My information has been sent for extra verification

We want to ensure that your bank transfers are both safe and successful. For this reason, your outgoing transfers may be paused while our payment partner reviews your details. This is a security measure to continue keeping your funds safe, and it may happen after some of the funds have already been transferred.

How do I verify my account?

To verify your account, you will need to upload documents, such as an ID or bank statement, through your GoFundMe account. Please review this article for more information on uploading documents. If you have already uploaded documents but they haven’t been verified, please review this article for additional help

How long will it take?

After you upload documents, please allow 1-2 business days for verification. Once your documents have been successfully uploaded, it may take an additional 2 or more business days for your funds to be transferred. You will receive an email when a new transfer has been initiated, and you can also double check for this information within your GoFundMe account.

Was this article helpful?
2015 out of 2976 found this helpful

Not seeing what you need?

Get help

We're here for you

Still need help? Just click the button below and we'll provide you with personalized support and connect you with one of our Customer Care specialists if needed.

Get help