Account settings
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Changing your phone number
Unless you sign up via social sign-on with Apple or Google, you must add a p...
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Did not receive verification email
Before you can set up bank transfers you'll need to verify your email addres...
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Trouble signing in
If you're having trouble signing in, try resetting your password. Please not...
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Resetting your password
If you continue having trouble signing in after resetting your password, ple...
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Did not receive phone verification code
Unless you sign up using social sign-on with Apple or Google, GoFundMe requi...
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Trouble verifying your email
If you're having trouble verifying your email address, our Support team can ...
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Your name on GoFundMe
When creating a fundraiser, you'll enter your name in two places: When you ...
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Adding a profile photo
Your profile photo will display publicly on your fundraiser page. Adding a p...
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Understanding Account Deactivation versus Data Deletion
Understanding the difference between deactivating your GoFundMe account and ...
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Changing your email
Your GoFundMe account must be connected to an email address you actively use...
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Continuing conversations with GoFundMe
How can I continue my chat conversation with a GoFundMe agent?You can contin...